Tuesday, June 15, 2010

Partial Singaporean

Recently, I found out myself had gradually transformed into a Singaporean. Why would I say so? What are the most general things that the public will frame on Singaporeans? Kiasi, Kiasu, Complain Complain..

Kiasi and Kiasu should be the nature of every human being. However, when it comes to complain, most of the Malaysian will just keep quiet and just let it be. In such a case how can Malaysia has the improvement? I would agree that to certain extent, complaints do work to improve a service, a product or whatever related.

In just half a year, I have formally lodged 3 complaints to 3 different organizations. The first one was to SCB where the solution provided was to reverse all interest incurred. The second was to KTMB and after few emails ding dong ding dong, they agreed to pay ticket refund while there will be disciplinary actions taken towards the officer in charge who dealt directly with me.

Now the third one was to DHL for their poor delivery services and also again re their professionalism. Hopefully I will get a satisfactory reply from them.

Somehow I need to position myself as such a noble person to improve Malaysia. Wakaka!!!


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