Fucking service

I did something which me myself also cant forgive myself and that is something totally on my fault.

I have lost my passport and i suspected that is the maid who took it. I hide it in my wardrobe without any drawer. I put it underneath of all my shirts. Knowing she is going to leave on Sunday,i check my belongings quite often this few days. But still, i fail to keep my belongings.

Items lost: Passport and about $100 dollar.

Nothing much to talk about that. Just wanna raise up some of the issue i found in government office.

Police Station:

1) No officer on duty at night. Wonder what they do in case of emergency?
- i lodged police report at night, but they asked me to come again just to get the verification for the police report.

2) We can choose to lodge what kind of report.
- I told them i suspected my maid stole it. Then, they asked me how i want the report looks like. Loss or theft? She further mentioned that if it is a theft then it is more serious. To save the hassle, i just reported a loss.

3) They have no connection among government offices.
- I asked for Immigration Dept nearest to my house which i can re-apply for my passport.They only know two words: "Tak Tau"

Immigration department: (the most fucking service)

Im trying to login Immigration Dept website but i fail to do so for two days. Finally i got their hotline number through yellow pages and i called them. I inquired for the nearest immi dept in PJ, they only told me Pusat Bandar Damansara. In fact i don't know this place, and it is normal that i asked for the full address. The fucking receptionist told me that is the full address, just add in Jabatan Immigresen Malaysia.. I faint!!!

Second question, can i do it in any other branches for replacement of passport? She confidently tell me that any branches can do that. The next day, i went to Pudu to 'lelong' my bus ticket to Singapore (i planned to go sg this weekend), hence i went to the nearest located in Wangsa Maju. I reached there about 11am, take a long queue just to get a survey form but they referred me to the one at Pusat Bandar Damansara. Ok fine.. Patience.....

I reached the one in PBD about 12pm. I only realised that, report of loss is really very troublesome. I have to fill up the survey form, declaration letter (with the signature of commissioner for oath), normal application form and all the attachments.

However, one thing i cant understand that why they need letter from employer. They only give me two choices, either back to Perak to settle the case (with appealing, the procedure might go easier, since im from Perak), or get your letter from employer to confirm im working in KL. Hey man, this is Malaysia, im Malaysian, KL is one of the state and why cant i stay KL without working here? Why they need to question me bout this?

I understand that if Perak, things could be easier, but then i dun see a need to get the letter. Anybody can tell me? Fine, i dun wan to have another issue here, i just want things to be done. I called back to HR to get the letter. Heading towards carpark.

Another bad thing happen on me. My car was clamped due to i parked at the slot for immigration officer. Funny, normally reserved parking is quite obvious with the car plate number displayed largely on the spot. But theirs, just using a small font on the back of the wall. I parked in reverse direction and definitely i cant see the reserved parking at all. They summoned me on this, asking me to pay at the office.

Second hassle here, i cant find the office. I get summoned in Block I, but the office at Block E. Found it after i went through few blocks. So happy at the moment but their office was closed due to lunch hour.. WTF man!!! I called the phone on the summon and luckily i was able to get someone to remove the clamp. Whatever, i just pay him for that.

When i return back to the dept, i submitted my form at 3pm. I thought they will have enough time to process my application. I waited there for 1 and a half hour, they just gave me a statement that they were not able to process my application and asked me to come again for one interview session with the immigration officer, then only they will consider the case. Whoa!! Can you please tell me earlier?

For us, if we cant finish our work on that day, we need to work OT, how about them? Just give me a referense statement and u can go back? So unfair..Will they have KPI traking system? Anybody measure their SLA level? I was totally depressed coz of this.

Although they told me no penalty for the loss, but indirectly i was penalised, let me show you a simple arithmetic.

1) $100 - equivalent RM240
2) I took one day leave to settle this. for simplicity daily wage at RM100
3) Get into wrong direction, paying smart toll at RM2, kerinchi at RM1.5
4) parking at PBD - RM3.7
5) Clamp - RM50
6) Back to office to get letter, parking at RM3.5
7) Return immigration dept again, parking at RM5.2
8) Police report at RM2
9) Half tank of petrol - RM30

Tomorrow most probably i need another two hours (conservative thinking) and of course parking

10) tomorrow interview - RM 3.7
11) since i back office very late think the cheap parking slot is no longer available, parking in the more expensive one - RM10

TOTAL : RM449.60

Haven't count in the passport replacement of RM300.

variable cost : Not sure whether my bus ticket can be sold, if not, total loss is RM120 for the ticket.

Grand ToTal : RM869.60

Ok, fine.. can't imagine the chain effect from this.. Fuck it!!!

Smarter IT

Whoa... IT department of PAMB is getting smarter and smarter. Previously they are just too sucks in performing their work. Implement new policy without having sufficient analysis and hence causing troubles to the final end user.

Eg: They are concerning about the information sharing security issue and hence disable the share folder access. In the end, all departments complaining about this and had raised ticket of highest priority as all of us cannot work as usual. Reason being is we are accessing the same source file for our reference and of course sometimes we do editting on it, but we cant save so many versions in the server whereby it will cause confusion and missing in data when we compile togeder. What a stupid idiot's decision.

Now, they are becoming better in controlling software licensing issue. As i just switched to a new laptop, im one of the user who get in the enforcement of this new policy. Our administrative rights has been removed and alot of things we cant do.

The fucking part is i cant even do some user preference setting. Eg: i cant delete shortcut in my desktop, i cant change power options, i cant create a new file in C:. Damn mafan man.. everytime i need to make any changes, i will have to raise ticket to ask somebody to do it for me..

Other than this, their protection level is quite high which i am quite impressed. I should illustrate the whole flow so that you can feel the same as me..

There is no real player installed in this new machine and obviously i cant read rmvb file, which all of us access rmvb very often. I have no reason to justify myself to ask them install this for me. As what they said, this is a very powerful software which can read almost all different kinds of formats.

2 days later, i received a CD from our consulting firm containing the video file from CFO Away Day. I'm glad that i cant open the file with my office pc. Why? Coz i have the reason to justify. Ok, lets raise a ticket.

1st attempt: I know that real player is not allowed but supposingly Real Alternative can do the same or even k-lite codec pack. I asked for upgrade of the codec pack. They installed it for me, but they deselected real media files and disable the codec management feature for local user. WTF!! which means i still cant access.

2nd attempt: i told them i cant read the video file as well and please do something with it. They search online, search codec, search in forum, and finally they decided to try on Power DVD and Quicktime player. Which of course to no avail.

3rd attempt:can u please get it done? they search again and finally he comes out with the idea to install the software designated just for the file format - MOD. they were still insist not to install real player for me.. ok fine.. i give up, i dun think u will grant me the permission anyway.

4th attempt:i try to search online for alternative ways. and i found that there is something call portable media player classic where we can have it in a flash drive and run the application without any software being installed in the local plus can run without administrator rights. and again, i failed to do so as i cant get a proper download for this. i have the codecs and application differently. Anyone can guide me how to point the application to the library?

5th attempt:my ex-boss (tes) found this very challenging and would like to help me in circumvent this. we try an hour with his great knowledge in IT field and also his backdoor knowledge of course. Tried to force change extension naming, reinstall the thing in flash drive and many other ways.. result - negative..

6th attempt: i try to copy the needed codecs into my local (desktop) and to login in safe mode. Tried first selection - safe mode, which blocks me at the beginning since i am required to enter ID. stuck....

7th attempt: i tried to enter safe mode with comand prompt which ends up with the same as 6th attempt.

8th attempt: tried with the safe mode with networking. It works!!! but just for the login in part. I cannot copy or modify any files in safe mode... WTF!!!!

And i really pretty fade up of this. Anyone can help me with something? All ideas are welcomed. I wil treat him/her who successfully help me a great meal. Either give me a good link to download the complete version of portable media player.

IT, u impressed me!!! Really!!

SHINE!!!!

A simple conversation few days back, have enlightened me. However, I feel sad in this conversation as well.

My AM (for brevity – NSY) and myself met with our ex-boss on some business related issue. After that we were having a short discussion where we discussed about our future, our own individual development plan. He mentioned that all of us should have end in mind, what we wanna be in future years and how are we going to reach our target?

With regrets, I told him I have none. How about my aspirations? I have none. What field or which particular skill/knowledge that I would like to pursue? I have no idea. Although it is normal for me at this young age to have nothing in mind, but he wish to develop me further. Again he back to the exam schedule of mine. Frankly speaking, it was a great despair to me to fail twice for the first paper. I would wonder whether should I keep on trying or I just pick some other professionalism.
They told me that fail in exam is a norm among them. He even failed 4 times in one paper before he get passed, but bear in mind that, it was his last few papers. Mine was the first paper which was like double striking for two failures. So what can I do? I know that giving the excuses like im not well prepared la, it is not the subject that I interested la bla bla bla… I knew that the main reason was I can’t cope with the stress that comes from them.

Haiz, anyway let me think thrice about it and I will come out with my decision. The main point for this post was not about my exam though.

This topic was actually more towards NSY. She kinda boring with the work now and she learned all the things that she should learn here. Maybe not perfect, but she is good enough to handle everything here. She intended to be seconded over actuarial department. Although she grad with actuarial degree and she is actively pursuing the remaining papers, but she doesn’t have the technical knowledge that a traditional actuary should have and this has attracted her to the secondment.

I feel sorry that, I am one of the factors which pull her back from that decision. She is worrying that I cannot handle other stuff after her leaving especially its budgeting time for next year which I have zero exposure. FYI, the only doer in my team is just her and me. My ex-boss encouraged her that things will goes well when the time comes. There is nothing to worry about and she cannot concern on all things. Somebody is going to fix things when it goes wrong. In other words, I have to float in the middle of the ocean and find my own way.

He asked me:

“Are you willing to learn?”

“Yes, I do, just that I might need some guidance?”

“You are giving her a headache with this answer.”

“Thing goes well when the time comes, as long as you are willing to learn, it will be done.”

Then I told NSY:

“Perhaps I cant do perfectly as your work, but I will make sure it is done. No worries on me and I will pick up slowly.”

I just dun wanna be the burden of her to make her to stay. She needs to develop further and myself have to grow also. I agree that this is a great opportunity to prove myself and to show my capability as well. I must be confident to myself.
Everybody is supporting her to transfer even my big boss CFO. He dated her for lunch personally, but not sure about the issue. However she has the chance to voice out directly which CFO most likely to help her. He knows her caliber and appreciates her hard work.

Ex-boss pops out with one miracle sentence which strike my mind:
“When the light is on you, dun be shy, SHINE!!”

We are not immortal and we cannot handle everything, just go ahead with your own intention. Erm…

Deep thoughts…………………………………….

Increasing stress level

My stress level is getting higher and higher now. The bad thing is I even feel the pressure even at my home. At some point of time, i dun even want to go home. I hate this feeling. Stress from work, from personal, from many other factors.

Having dilemma now. Arh!!!!

Will you eat alone in a restaurant?

I heard the above question this evening in My FM. The topic for the day was: "Will you eat alone in a restaurant?" The moment i heard this, i was stuck in the jam and since i have nothing to do, i do a stupid thing which was sending in sms.

A - Will
B - Won't

My answer was I won't. I feel like so lonely eating alone without any friends around. Sometimes when i passby the food stalls, looking at those lone rangers, i feel pity for them. I am wondering, why will they be alone? Hence, i wont let the same thing happen to me. That's why i will prefer tapao if i need to be alone.

I heard many of them sending in sms saying that eating alone have such advantages:

- To have peace in mind
- Can eat at own pace
- To be more relax
- Better digestion

In fact i agree to all those points, but why not we do it at home? Why we must have it in a public area? Anyway, i was even worse last time. I can't even go to cinema myself. Now, i will go to the cinema by myself but then under certain circumstances.

- when i were at outside and there is some buffer time before next activity
- when i were in bad mood

Nonetheless, until now, i still paiseh going to buy ticket for myself. I am not dare to look into the receptionist when i tell him/her only one ticket. My greatest record was watching two movies consecutively by myself. Jibaily paiseh to buy the tickets. Haiz..

Togetherness in Melaka

Last Saturday i went to Melaka to attend Prudential Wealth Planner Mid Year Conference. Attendees about 3,800 and occupied the whole conventional hall at Melaka International Trade Centre (MITC)



As a free rider, i was given the chance to get closer to the agents' activity and hence have a greater sense of the business since our sales force is the agency. Bit boring for the presentations, but i was able to sneak out for sightseeing and visit the Jonker Street.

Observed one thing in Melaka, whereby the agents are united and they stick together with their own units. They will have their own attire, they took photos together and this recalled myself in those days where i work as a team with others for certain projects or activities.



I did enjoyed teamwork actually. Especially when all of us are tied together, we chat, we quarrel, we discuss, we share and we enjoy the moments together. That is the fate which brings all of us together. Hence, i treasure the moment. I will feel like a loss when the projects or activities come to the end as i know its the time for apart.

Although i was in the organizing committee of the CFO away day, but i cant feel the same as my school days. Perhaps all of them are too independent and they really can make things happen separately. We did have discussions, but it was more on the updates and progress. We need minimal sharing or brainstorming sessions.

Nonetheless, i was able to took some photos in Melaka, lets go!!!

Singing Number One song though not officially number one..


The famous chicken rice ball. It was below my expectation and it just quite special with the shape of the rice? Other than that, just a normal Hainan Chicken Rice. Another special thing is, when you wanna top up, not by plate, but by how many balls..zzz


Aftermath..


Luckily still able to get one guide who was my trainee. (Partly local)


Famous Cendol with gula melaka


Some other places..